Publishings Digital Consumer

The Center for Digital Democracy provides the following recommendations for comprehensive baseline Federal privacy legislation. We are building on our expertise addressing digital marketplace developments for more than two decades, including work leading to the enactment of the 1998 Children’s Online Privacy Protection Act--the only federal online privacy law in the United States. Our recommendations are also informed by our long-standing trans-Atlantic work with consumer and privacy advocates in Europe, as well as the General Data Protection Regulation. We are alarmed by the increasingly intrusive and pervasive nature of commercial surveillance, which has the effect of controlling consumers’ and citizens’ behaviors, thoughts, and attitudes, and which sorts and tracks us as “winners” and “losers.” Today’s commercial practices have grown over the past decades unencumbered by regulatory constraints, and increasingly threaten the American ideals of self-determination, fairness, justice and equal opportunity. It is now time to address these developments: to grant basic rights to individuals and groups regarding data about them and how those data are used; to put limits on certain commercial data practices; and to strengthen our government to step in and protect our individual and common interests vis-à-vis powerful commercial entities. We call on legislators to consider the following principles: 1. Privacy protections should be broad: Set the scope of baseline legislation broadly and do not preempt stronger legislation Pervasive commercial surveillance practices know no limits, so legislation aiming to curtail negative practices should - address the full digital data life-cycle (collection, use, sharing, storage, on- and off-line) and cover all private entities’ public and private data processing, including nonprofits; - include all data derived from individuals, including personal information, inferred information, as well as aggregate and de-identified data; - apply all Fair Information Practice Principles (FIPPs) as a comprehensive baseline, including the principles of collection and use limitation, purpose specification, access and correction rights, accountability, data quality, and confidentiality/security; and require fairness in all data practices. - allow existing stronger federal legislation to prevail and let states continue to advance innovative legislation. 2. Individual privacy should be safeguarded: Give individuals rights to control the information about them - Building on FIPPs, individuals ought to have basic rights, including the right to + transparency and explanation + access + object and restrict + use privacy-enhancing technologies, including encryption + redress and compensation 3. Equitable, fair and just uses of data should be advanced: Place limits on certain data uses and safeguard equitable, fair and just outcomes Relying on “privacy self-management”—with the burden of responsibility placed solely on individuals alone to advance and protect their autonomy and self-determination—is not sufficient. Without one’s knowledge or participation, classifying and predictive data analytics may still draw inferences about individuals, resulting in injurious privacy violations—even if those harms are not immediately apparent. Importantly, these covert practices may result in pernicious forms of profiling and discrimination, harmful not just to the individual, but to groups and communities, particularly those with already diminished life chances, and society at large. Certain data practices may also unfairly influence the behavior of online users, such as children. Legislation should therefore address the impact of data practices and the distribution of harm by - placing limits on collecting, using and sharing sensitive personal information (such as data about ethnic or racial origin, political opinions/union membership, data concerning health, sex life or sexual orientation, genetic data, or biometric data) or data that reveals sensitive personal information, especially when using these data for profiling; - otherwise limiting the use of consumer scoring and other data practices, including in advertising, that have the effect of disproportionally and negatively affecting people’s life chances, related to, for example, housing, employment, finance, education, health and healthcare; - placing limits on manipulative marketing practices; - requiring particular safeguards when processing data relating to children and teens, especially with regard to marketing and profiling. 4. Privacy legislation should bring about real changes in corporate practices: Set limits and legal obligations for those managing data and require accountability Currently companies face very few limitations regarding their data practices. The presumption of “anything goes” has to end. Legislation should ensure that entities collecting, using, sharing data - can only do so for specific and appropriate purposes defined in advance, and subject to rules established by law and informed by data subjects’ freely given, specific, informed and unambiguous consent; for the execution of a contract, or as required by law; and without “pay-for-privacy provisions” or “take-it-or leave it” terms of service. - notify users in a timely fashion of data transfers and data breaches, and make consumers whole after a privacy violation or data breach; - cannot limit consumers’ right to redress with arbitration clauses; - are transparent and accountable, and adopt technical and organizational measures, including + provide for transparency, especially algorithmic transparency, + conduct impact assessments for high-risk processing considering the impact on individuals, groups, communities and society at large, + implement Privacy by Design and by Default, + assign resources and staff, including a Data Protection Officer, + implement appropriate oversight over third-party service providers/data processors, + conduct regular audits - are only allowed to transfer data to other countries/international organizations with essentially equivalent data protections in place. 5. Privacy protection should be consequential and aim to level the playing field: Give government at all levels significant and meaningful enforcement authority to protect privacy interests and give individuals legal remedies Without independent and flexible rulemaking data-protection authority, the Federal Trade Commission has been an ineffective agency for data protection. An agency with expertise and resources is needed to enforce company obligations. Ongoing research is required to anticipate and prepare for additionally warranted interventions to ensure a fair marketplace and a public sphere that strengthens our democratic institutions. Legislation should provide - for a strong, dedicated privacy agency with adequate resources, rulemaking authority and the ability to sanction non-compliance with meaningful penalties; - for independent authority for State Attorneys General; - for statutory damages and a private right of action; - for the federal agency to establish an office of technology impact assessment that would consider privacy, ethical, social, political, and economic impacts of high-risk data processing and other technologies; it would oversee and advise companies on their impact-assessment obligations.

October 1, 2018 Chairman John Thune Ranking Member Bill Nelson Senate Commerce Committee Washington, DC Dear Chairman Thune and Ranking Member Nelson, We appreciate your interest in consumer privacy and the hearing you convened recently to explore this topic. Still, our concerns remain that the hearing, with only industry representatives, was unnecessarily biased. Many of the problems consumers face, as well as the solutions we would propose, were simply never mentioned. There is little point in asking industry groups how they would like to be regulated. None of the proposals endorsed by the witnesses yesterday would have any substantial impact on the data collection practices of their firms. Such regulation will simply fortify business interests to the detriment of online users. And the absence of consumer advocates at the first hearing was also missed opportunity for a direct exchange about points made by the industry witnesses. We understand that you are planning to hold a second hearing in early October. In keeping with the structure of the first hearing, we ask that you invite six consumer privacy experts to testify before the Committee. We would also suggest that you organize an additional panel with other experts and enforcement officials, including Dr. Jelenik, the Chair of the European Data Protection Board, as well as State Attorneys General, who are now on the front lines of consumer protection in the United States. Thank you for your consideration of our views. We look forward to working with you. Sincerely, Access Humboldt Access Now Campaign for a Commercial-Free Childhood Center for Digital Democracy Common Sense Consumer Action Consumer Federation of America Customer Commons Digital Privacy Alliance Electronic Frontier Foundation EPIC Media Alliance National Association of Consumer Advocates New America's Open Technology Institute New York Public Interest Research Group (NYPIRG) Privacy Rights Clearing House U.S. Public Interest Research Group (U.S. PIRG) World Privacy Forum

Leading consumer privacy organizations in the United States write to express surprise and concern that not a single consumer representative was invited to testify at the September 26 Senate Commerce Committee hearing “Examining Safeguards for Consumer Data Privacy.”

Consumer advocates, digital rights, and civil rights groups are calling on U.S. companies to adopt the requirements of the General Data Protection Regulation (GDPR) as a baseline in the U.S. and worldwide. Companies processing personal data* in the U.S. and/or worldwide and which are subject to the GDPR in the European Union, ought to: - extend the same individual privacy rights to their customers in the U.S. and around the world; - implement the obligations placed on them under the GDPR; - demonstrate that they meet these obligations; - accept public and regulatory scrutiny and oversight of their personal data practices; - adhere to the evolving GDPR jurisprudence and regulatory guidance (*Under the GDPR processing includes collecting, storing, using, altering, generating, disclosing, and destroying personal data.) Specifically, at a minimum, companies ought to: 1. Treat the right to data privacy as a fundamental human right. - This right includes the right to: + Information/notice + access + rectification + erasure + restriction + portability + object + avoid certain automated decision-making and profiling, as well as direct marketing - For these rights to be meaningful, give individuals effective control over the processing of their data so that they can realize their rights, including + set system defaults to protect data + be transparent and fair in the way you use people’s data 2. Apply these rights and obligations to all personal data including to data that can identify an individual directly and indirectly. 3. Process data only if you have a legal basis to do so, including - On the basis of freely given, specific, informed and unambiguous consent - If necessary for the performance of a contract 4. In addition, process data only in accordance to the principles of fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality/security. 5. Add extra safeguards, including explicit consent, when processing sensitive personal data (such as data about ethnic or racial origin, political opinions/union membership, data concerning health, sex life or sexual orientation, genetic data, or biometric data) or data that reveals sensitive personal data, especially when using this data for profiling. 6. Apply extra safeguards when processing data relating to children and teens, particularly with regard to marketing and profiling. 7. Be transparent and accountable, and adopt technical and organizational measures to meet these obligations, including - Provide for algorithmic transparency - Conduct impact assessments for high risk processing - Implement Privacy by Design and by Default - Assign resources and staff, including a Data Protection Officer - Implement appropriate oversight over third party service providers/data processors - Conduct regular audits - Document the processing 8. Notify consumers and regulatory authorities in case of a breach without undue delay. 9. Support the adoption of similar requirements in a data protection law that will ensure appropriate and effective regulatory oversight and enforcement for data processing that does not fall under EU jurisdiction. 10. Adopt these GDPR requirements as a baseline regardless of industry sector, in addition to any other national/federal, provincial/state or local privacy requirements that are stricter than the requirements advanced by the GDPR.

The European Union's updated data protection legislation comes into effect in Europe on May 25, 2018. It gives individuals new rights to better control their personal information and strengthens some of the rights that already exist. Enforcement and redress mechanisms have also been strengthened to ensure that these rights are respected. And – importantly – the definition of personal data is wider in the GDPR than in the current EU legislation, and now includes online identifiers, such as an IP address. Read the summary of the eight rights here. The right to information to access to rectify to delete (or “to be forgotten”) to restrict processing to data portability to object to avoid automated decision making and profiling.

The European General Data Protection Regulation (GDPR) will take effect May 25, 2018. The Trans Atlantic Consumer Dialogue (link is external) (TACD), of which CDD is a member, published a document detailing 10 things that US citizens and companies need-to-know about the forthcoming General Data Protection Regulation (GDPR).

In an open letter to Facebook's CEO Mark Zuckkerberg, members of the Transatlantic Consumer Dialogue urge the company "to confirm your company’s commitment to global compliance with the GDPR".